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Planning & Measurement
Below are documents outlining our methodological approaches to service delivery reviews, organizational reviews, performance measurement, planning, benchmarking, capacity checks, and risk profiling.
Service Delivery Reviews
Delivery Model Option Assessment Guide
Baseline Assessment Methodology
and work plan.
Organizational Design Toolkit
Approach and work plan to designing an organizational structure and assessing options.
Performance Measurement Guide.
Strategic and Business Planning Guide.
Risk Profiling Toolkit
Approach and work plan to implement risk profiling.
Benchmarking Approach and Workplan.
Management Capacity Check
Approach and work plan to conduct a diagnostic assessment of the management practices of the organization using a five-level maturity scale.
Finance Capacity Check
A tool to assess capabilities of departments and agencies in financial delivery.
Human Resource Capacity Check
A tool to assess capabilities of departments and agencies in human resource management.
e-Government Capacity Check
A tool to assess capabilities of departments and agencies in e-government.
Regulatory Management Capacity Check
A tool to assess capabilities of departments and agencies in regulatory management.
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